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Our Address

c/o Ecom Software Limited
The Innovation Centre, Queens Road, Belfast, Co. Antrim

 +44 2890 737 891

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Or simply Request A Demo and submit your details.

We will respond to your requests same day during normal business hours.
Thank you for your interest in Counsel360.

Why Choose Counsel360?

Counsel 360

Transform your Counselling Service...

Counsel360 is a modern, secure and intuitive counselling management platform that collects and manages all of your service data in one secure location. Let us help you enhance your services to provide a modern, intuitive, business-focused counselling service.

Easy to Use: Counsel360 is an easy-to-use online platform for counsellors & administrators, simple navigation guides you quickly through the system.

Data Compliance & Security:We place data security as our number one priority, complying with current legislation and using industry-leading encryption. Data is stored securely & safely, fully backed up on UK-based servers, controlled via access using two-factor authentication.

Performance & Communication

We provide the tools to help you run an effective counselling service, engage your clients with our easy-to-use platform allowing you to make a difference for your clients.

Coordinate your team with secure and controlled access to key client data, operational and financial information at the click of a button.

Client Experience &
Team Engagement

Quickly onboard your clients to ensure they are matched to the right counsellor and are fully engaged using the inbuilt online forms and assessments. Automated SMS alerts ensure appointments are never missed.

Coordinate the care of your clients and allow your team to work collaboratively to provide the best care for your clients.

Outcomes Measures

The inbuilt evaluations module provides access to an assessments library, providing instant scoring and outcomes measurement results at the click of a button.

Monitor and track outcomes measures and progress throughout the Client Journey.

Analysis & Insight

Counsel360 provides instant access to all the information you need…

  • Dashboards & Quick Links
  • Client & Cases
  • Counsellor Info
  • Evaluations & Assessments
  • Finance & Reports
  • Understand your service and business performance. Track utilisation, client journeys, finance & payments and critical reporting to funders and key stakeholders.

    Onboarding & Training

    Our dedicated team will guide you step by step to get you up and running and provide focused Admin and Counsellor training to assist in the onboarding of your clients.

    Access quick “how to” videos within the Counsel360 platform. Get your staff and counsellors up and running in no time!